Cardiac Rhythm Management Associate Clinical Specialist - Iowa City

Medtronic • Iowa City, IA

1d

About The Position

Medtronic’s Cardiac Rhythm Management (CRM) portfolio provides pacing, defibrillation, and remote-monitoring therapies. The Associate Clinical Specialist provides technical, educational, operational, and sales support to help the district meet CRM sales and customer-service objectives. The role supports the Iowa City territory; the employee must live within the assigned area and travel regularly to customer accounts.

The specialist supports CRM devices and therapies, including system checks and interrogations, implant support, troubleshooting, patient documentation, inventory and equipment resources, programmer software, and coverage logistics. The role also educates clinicians and field colleagues, helps develop new Clinical Specialists and Sales Representatives, collaborates with sales leadership and field partners, supports sales activities, and maintains current knowledge of CRM products and therapies.

Travel is extensive within the territory, with frequent independent driving—approximately 80% of the time. The specialist must be available for urgent customer needs and weekend, holiday, and occasional after-hours coverage as business needs require. The work includes physical activity and clinical-environment exposures, including wearing lead for extended periods. A valid driver's license, active auto insurance, and a driving record meeting company standards are required.

Requirements

• High school diploma and at least 4 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or an associate's degree and at least 2 years of such work experience; or a bachelor's degree.
• Reside within the assigned Iowa City territory.
• Valid driver's license, active auto insurance, and a driving record that meets company standards.
• Availability to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require.
• Ability to travel extensively in the territory and drive independently frequently, approximately 80% of the time.
• Ability to perform the described physical demands, including frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regularly bending, stooping, squatting, and maintaining balance.
• Ability to work in clinical environments with eye-protection, infectious-disease, and radiation exposure, including wearing 7–9 pounds of lead for extended periods.
• Ability to use computers and mobile devices and maintain the vision capabilities needed for patient care and field responsibilities.

Nice To Haves

• B.A. or B.S. degree in nursing, life sciences, or biomedical engineering.
• For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Responsibilities

• Provide technical support for CRM devices and therapies by performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
• Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Support the onboarding and development of new Clinical Specialists and Sales Representatives.
• Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
• Stay current on new CRM products, therapies, solutions, and patient management offerings.
• Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings.
• Perform other duties as assigned.

Benefits

• Competitive salary and flexible benefits package.
• Sales Incentive Plan (SIP) eligibility.
• For regular employees working 20 or more hours per week: health, dental, and vision insurance; Health Savings Account; Healthcare Flexible Spending Account; life insurance; long-term disability leave; dependent daycare spending account; tuition assistance or reimbursement; and the Simple Steps well-being program.
• For all regular employees: incentive plans; 401(k) plan with employer contribution and match; short-term disability; paid time off; paid holidays; Employee Stock Purchase Plan; Employee Assistance Program; Non-qualified Retirement Plan Supplement subject to IRS earning minimums; and Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level