Associate Client Manager

NielsenIQ•Remote, NJ

2h•$69,800 - $83,000•Remote

About The Position

The Associate Client Manager is an experienced industry insights professional whose main goal is to delight clients and support informed business decisions. The role delivers analysis and insights on industries, markets, and consumers using NIQ data and tools, while following NIQ standards. It is remote for candidates currently in the United States, with travel to the client site required every six weeks and openness to potential increased on-site requirements over time. The role partners with Account Leads to improve the customer experience, respond to client business questions, and develop analytical stories and recommendations. It also integrates AI into workflows, identifies revenue opportunities, helps remove client roadblocks, and guides junior team members. The position may be eligible for a sales-based incentive or performance-based bonus.

Requirements

2–5 years of experience in the CPG industry and/or related sales, category management, or market research.
Curiosity and an interest in building data-based stories to answer business questions.
Strong analytical ability and excellent numerical skills.
Expert knowledge of Microsoft Excel and PowerPoint.
Excellent written and spoken English.
Digital savvy and able to learn concepts, tools, and analyses quickly.
Ability to coach others in data analysis and use of NIQ tools.
Currently located in the United States; travel to the client site is required every six weeks.
Openness to working on-site, with the possibility of increased in-office requirements over time.

Nice To Haves

Prior experience with NielsenIQ or similar analytics solutions, including POS and Panel data.

Responsibilities

Use NIQ tools and metrics to address clients’ business questions and help reduce or eliminate concerns and roadblocks that affect usage.
Work with Account Leads to elevate the customer experience.
Integrate AI into workflows to improve efficiency, uncover insights, and maximize analytical impact.
Independently respond to field business questions during briefing sessions and develop analytical outlines that combine multiple NIQ solutions into a cohesive story.
Simplify and visualize data, translating it into compelling client narratives with insightful callouts and actionable recommendations.
Prepare and present insights and recommendations using NIQ standards.
Drive customer satisfaction by delivering relevant, impactful analysis and insights.
Identify revenue leads independently and partner with the Account Lead to convert them into revenue opportunities.
Take initiative to remove roadblocks when they arise.
Lead by example and guide and coach junior team members.
Participate in Thought Leadership Projects.

Benefits

Market-competitive base salary of $69,800–$83,000 per year; actual salary varies based on experience, qualifications, skills, and location.
May be eligible for a sales-based incentive or performance-based bonus.
Flexible working environment.
Comprehensive healthcare plan, including medical, prescription, dental, and vision coverage.
Flexible spending accounts and a Health Savings Account, including company contributions.
Life and AD&D insurance.
401(k) retirement plan with company matching contributions.
Disability insurance.
Tuition reimbursement and education support.
Discretionary paid time off program and 11 paid holidays.
Volunteer time off.
LinkedIn Learning.
Employee Assistance Program (EAP).
Industry-leading parental leave.