Associate Client Manager
About The Position
The Associate Client Manager is an industry insights expert focused on delighting clients and helping them make informed business decisions. The role delivers analysis and insights on industries, markets, and consumers using NIQ data and tools while following NIQ standards. It is remote for candidates currently in the United States, with travel to the client site required every six weeks. The role also includes openness to on-site work, with the possibility of increased in-office requirements over time. The Associate Client Manager works with Account Leads and clients to address business questions, improve the customer experience, and drive the use of NIQ solutions. The role develops and presents relevant, actionable insights, identifies revenue opportunities, and helps guide junior team members. It also involves incorporating AI into workflows and participating in thought leadership projects.
Requirements
- 2–5 years of experience in the CPG industry and/or related sales, category management, or market research.
- Curiosity and interest in building data-based stories to answer business questions.
- Strong analytical ability and excellent numerical skills.
- Expert knowledge of Microsoft Excel and PowerPoint.
- Excellent written and spoken English.
- Digital savvy and able to learn concepts, tools, and analyses quickly.
- Ability to coach others in data analysis and use of NIQ tools.
- Currently located in the United States.
- Travel to the client site every six weeks.
- Openness to working on-site, with the potential for increased in-office requirements over time.
Nice To Haves
- Prior experience with NielsenIQ or similar analytics solutions, including POS and Panel data.
Responsibilities
- Use NIQ tools and metrics to address clients’ business questions and help reduce or eliminate concerns and roadblocks that limit solution usage.
- Work with Account Leads to elevate the customer experience.
- Integrate AI into workflows to improve efficiency, uncover insights, and maximize analytical impact.
- Independently respond to field business questions during briefing sessions and develop analytical outlines that combine multiple NIQ solutions into a cohesive story.
- Simplify and visualize data, translating it into compelling client-facing stories with insightful callouts and actionable recommendations.
- Prepare and present insights and recommendations using NIQ standards.
- Drive customer satisfaction through analysis and delivery of relevant, impactful insights.
- Identify revenue leads independently and partner with the Account Lead to convert them into revenue opportunities.
- Take initiative to remove roadblocks when they arise.
- Lead by example and guide and coach junior team members.
- Participate in thought leadership projects.
Benefits
- Comprehensive healthcare plan, including medical, prescription, dental, and vision coverage.
- Flexible spending accounts and a Health Savings Account, including company contributions.
- Life and AD&D insurance.
- 401(k) retirement plan with company matching contributions.
- Disability insurance.
- Tuition reimbursement and education support.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee Assistance Program (EAP).
- Potential eligibility for a sales-based incentive or performance-based bonus.
- Industry-leading parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
