Associate Client Manager
About The Position
The Associate Client Manager is an experienced industry insights professional whose primary goal is to delight clients and support informed business decisions. The role delivers analysis and insights on industries, markets, and consumers using NIQ data, tools, and standards. It is remote for candidates currently in the United States, with travel to the client site required every six weeks. The description notes that on-site requirements may increase over time. The Associate Client Manager uses NIQ tools and metrics to answer client business questions, improve tool usage, and address client concerns and roadblocks. Working with Account Leads, the role develops and presents actionable, data-driven insights, supports customer satisfaction, identifies potential revenue opportunities, and coaches junior team members. The position also incorporates AI into workflows to improve efficiency and analytical impact.
Requirements
- 2–5 years of experience in the CPG industry and/or related sales, category management, or market research.
- Strong analytical ability and excellent numerical skills.
- Expert knowledge of Microsoft Excel and PowerPoint.
- Excellent written and spoken English.
- Digital savvy and able to learn concepts, tools, and analyses quickly.
- Able to coach others in data analysis and use of NIQ tools.
- Currently located in the United States.
- Willingness to travel to the client site every six weeks.
Nice To Haves
- Prior experience with NielsenIQ or similar analytics solutions, including POS and Panel data.
- Curiosity and an interest in building data-based stories to answer business questions.
- Openness to working on-site, with the possibility of increased in-office requirements over time.
Responsibilities
- Use proprietary NIQ tools and metrics to solve client business questions, address concerns and roadblocks, and drive usage.
- Work with Account Leads to elevate the customer experience.
- Integrate AI into workflows to improve efficiency, uncover insights, and maximize analytical impact.
- Independently respond to field business questions during briefing sessions and develop analytical outlines that combine multiple NIQ solutions into a cohesive story.
- Simplify and visualize data, translating numbers into compelling client narratives with insightful callouts and actionable recommendations.
- Prepare and present insights and recommendations in accordance with NIQ standards.
- Drive customer satisfaction by delivering relevant and impactful analyses and insights.
- Independently identify revenue leads and partner with the Account Lead to convert them into revenue opportunities.
- Take initiative to remove roadblocks.
- Lead by example and guide and coach junior team members.
- Participate in Thought Leadership Projects.
Benefits
- Flexible working environment
- Comprehensive healthcare coverage, including medical, prescription, dental, and vision
- Flexible spending accounts and a Health Savings Account, including company contributions
- Life and AD&D insurance
- 401(k) retirement plan with company matching contributions
- Disability insurance
- Tuition reimbursement and education support
- Discretionary paid time off
- 11 paid holidays
- Volunteer time off
- LinkedIn Learning
- Employee Assistance Program (EAP)
- Industry-leading parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
