Associate Carrier Sales Representative

RXO, Inc.•Ann Arbor, MI

About The Position

As a Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. You will build carrier relationships, coordinate freight movement, maintain accurate shipment information, and help ensure accurate carrier billing and invoicing.

Requirements

  • At least 1 year of procurement, sales, or relevant experience.

Nice To Haves

  • Bachelor’s degree or equivalent related work or military experience.
  • 1 year of transportation experience.
  • 2 years of sales or customer service experience.
  • Ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

  • Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
  • Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
  • Ensure all parties are informed of route changes, delays, freight concerns, or other issues as necessary.
  • Schedule pickup and delivery appointments, using discretion and insight when considering factors affecting timing, including weather, traffic, miles, and service rules.
  • Follow established procedures and protocols regarding HVS and HRC loads to ensure shipment integrity and protect the RXO brand.
  • Accurately maintain and update information in the company’s operating systems.
  • Research available databases for potential leads and make cold calls to prospects.
  • Track back-end billing and invoicing to ensure carrier charges are accurate.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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