Associate Carrier Sales Representative

RXO, Inc.•St. Louis Park, MN
•$40,000 - $45,000

About The Position

RXO is a provider of transportation solutions, using technology and a large North American network to help shippers and carriers move goods efficiently. The Associate Carrier Sales Representative sources, negotiates with, and secures carriers to move available freight in a timely and cost-effective manner. The role also involves maintaining communication with carriers and customers, coordinating shipment appointments and updates, accurately maintaining information in company operating systems, researching and contacting potential leads, and checking carrier billing and invoices. Compensation is $40,000–$45,000, and the role may also be eligible for bonus or commission pay. Actual compensation may vary based on experience and skill set.

Requirements

  • At least 1 year of relevant experience.

Nice To Haves

  • Bachelor’s degree or equivalent related work or military experience.
  • 1 year of sales or customer service experience.
  • Ability to exercise judgment and discretion while functioning independently within authorized limits.

Responsibilities

  • Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
  • Maintain continuous communication with carriers and customers to support a high-quality freight movement process.
  • Ensure all parties are informed of route changes, delays, freight concerns, and other issues as necessary.
  • Schedule pickup and delivery appointments, considering factors such as weather, traffic, mileage, and service rules.
  • Follow established procedures and protocols regarding HVS and HRC loads to protect shipment integrity and the RXO brand.
  • Accurately maintain and update information in the company’s operating systems.
  • Research available databases for potential leads and make cold calls to prospects.
  • Track back-end billing and invoicing to ensure carrier charges are accurate.

Benefits

  • Competitive pay; the role may also be eligible for bonus or commission pay.
  • Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days of PTO for hourly employees or up to 15 days for salaried employees, up to 40 hours of bereavement leave, up to 16 hours of volunteer time, jury duty, at least 2 weeks of family bonding leave, and up to 40 hours of prenatal care leave.
  • 401(k) retirement plan with up to 5% company match.
  • Insurance coverage including health, prescription, dental, vision, basic and supplemental life, short- and long-term disability, accidental death and personal loss, business travel, legal services, identity theft, accident, critical illness, and hospital indemnity.
  • Employee Assistance Program (EAP).
  • Tuition reimbursement and adoption assistance.
  • Tax-advantaged accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, and Commuter Spending Account.
  • Health Reimbursement Arrangement.
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