Associate Banker, 30 Hours, Palm Beach Gardens, FL - Northlake Blvd Branch (Bilingual Spanish and English Required)

JPMorgan Chase & Co. • North Palm Beach, FL

10d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining friendly, attentive service with banking solutions and financial technology. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This role is based at the Northlake Blvd Branch in Palm Beach Gardens, Florida, and requires fluency in both Spanish and English. The position is listed as 30 hours.

You welcome clients, provide account servicing and maintenance, open accounts, assist with everyday banking and technology, and perform branch operations. You must follow applicable policies, procedures, and regulatory and banking requirements. Chase describes a competitive total rewards package, with compensation based on role, experience, skills, and location, and benefits available according to eligibility.

Requirements

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Fluency in reading and speaking both English and Spanish.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment by providing attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing the cash vault, ATM, or other cash devices, while adhering to bank policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid as cash and/or forfeitable equity

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED