Associate Banker, 30 Hours, Palm Beach Gardens, FL - Northlake Blvd Branch (Bilingual Spanish and English Required)

JPMorganChase • Palm Beach, FL

10d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and its culture by providing welcoming, attentive service and using banking solutions and financial technology to create positive client experiences. You build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. This role contributes to the branch’s success through exceptional service and support for day-to-day banking needs.

Requirements

• Ability to put clients first and exceed their expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand clients’ needs, and anticipate those needs.
• Ability to resolve client issues quickly and accurately, with attention to detail.
• Ability to work collaboratively with a team to provide seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Fluency in reading and speaking both English and Spanish.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
• Provide account servicing and maintenance and open new accounts while following policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including self-service options such as the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions; partner with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, in accordance with bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED