Part Time (30 Hours) Associate Banker, Liberty Ave and Drew St Branch, Brooklyn, NY, Bilingual Bengali Required

JPMorganChase • Brooklyn, NY

26d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the brand and culture by creating welcoming, memorable experiences for clients and employees. You will use current banking solutions and financial technology alongside friendly, attentive service. The role contributes to branch success by delivering exceptional client experiences and building trusted relationships with clients. You will share product knowledge and solutions to help clients achieve their financial goals.

This is a part-time position for 30 hours at the Liberty Ave and Drew St Branch in Brooklyn, New York. Reading and speaking both English and Bengali are required.

Requirements

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Reading and speaking in both English and Bengali.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients as they enter the branch and provide attentive, friendly service that makes them feel heard and cared for.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while following applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including use of the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with other branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED