Part Time (30 Hours) Associate Banker, Bensonhurst Branch, Brooklyn, NY Bilingual Russian Required

JPMorganChase • Brooklyn, NY

1d • Onsite

About The Position

At Chase, Associate Bankers create memorable experiences for clients and employees by providing welcoming, attentive service and embracing diversity and inclusion. The Associate Banker represents Chase’s brand and culture, using current banking solutions and financial technology to build lasting client relationships and support the success of the branch.

The role delivers exceptional client experiences by sharing product knowledge and solutions that help clients work toward their financial goals. It is part-time for 30 hours and requires fluency in English and Russian.

Requirements

• Ability to put clients first and exceed their expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand client needs, and anticipate them.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to provide seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Fluency in reading and speaking both English and Russian.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with other branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED