Associate Banker, 30 Hours, Euless, TX - Euless Branch (Bilingual English and Russian Required)

JPMorganChase • Euless, TX

3d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to deliver memorable client experiences. You contribute to branch success by building trusted client relationships, sharing product knowledge and solutions, and helping clients work toward their financial goals.

This role is based at the Euless Branch in Euless, Texas, and is listed as 30 hours. The posting states that bilingual English and Russian is required in the title, while the qualifications section states that fluency in Spanish and English is required.

Requirements

• Ability to put clients first, exceed expectations, and create a welcoming environment through attentive, friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and accurately with attention to detail.
• Ability to collaborate with a team to deliver seamless client service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Fluency in reading and speaking both Spanish and English is required in the qualifications section; the job title states that English and Russian are required.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch and provide attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while following applicable policies, procedures, regulatory requirements, and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including use of the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED