Part Time (30 Hours) Associate Banker, Eagle Glen Branch, Corona, CA Bilingual Spanish Required
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking technology to create positive client experiences. You contribute to branch success by building trusted client relationships, sharing product knowledge and solutions, and helping clients pursue their financial goals. The position is part time, 30 hours, at the Eagle Glen Branch in Corona, California, and requires reading and speaking both English and Spanish. The role includes greeting and assisting clients, managing lobby traffic and appointments, servicing accounts and opening new accounts, explaining banking services and digital self-service tools, and carrying out branch operations such as managing cash devices. All work must follow applicable bank policies, procedures, and regulatory requirements.
Requirements
- Ability to put clients first and exceed expectations through attentive, friendly service.
- Ability to build trusted relationships and demonstrate genuine care and concern for clients.
- Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
- Ability to resolve client issues quickly and accurately, with attention to detail.
- Ability to collaborate with a team to provide consistent, seamless client service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Ability to read and speak both English and Spanish.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch and provide attentive, friendly service.
- Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, showing empathy, and sharing relevant product knowledge and solutions.
- Partner with branch team members to help clients work toward their financial goals.
- Perform branch operations, which may include managing the cash vault, ATM, or other cash devices, while following bank policies and procedures.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
