Part Time (30 Hours) Associate Banker, Washington and Cooley Branch, Colton, CA Bilingual Spanish Required
About The Position
As an Associate Banker at Chase, you will represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You will build trusted client relationships, share product knowledge and solutions, and help clients work toward their financial goals. This is a part-time role of 30 hours at the Washington and Cooley Branch in Colton, California, and reading and speaking both English and Spanish is required. The position includes client service, account servicing and maintenance, opening accounts, assisting with everyday banking transactions, and educating clients on digital and self-service options. You will also perform branch operations, which may include managing cash devices, in accordance with bank policies, procedures, and regulatory requirements. Employment offers are contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries, under Section 19 of the Federal Deposit Insurance Act.
Requirements
- Ability to put clients first, exceed expectations, and create a welcoming environment through attentive, friendly service.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
- Ability to resolve client issues quickly and accurately, with attention to detail.
- Ability to work collaboratively with a team to provide seamless, caring service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Ability to read and speak both English and Spanish.
- Availability for a part-time schedule of 30 hours.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch and provide attentive, friendly service.
- Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
- Service and maintain accounts and open new accounts while complying with bank policies, procedures, and regulatory requirements.
- Educate and assist clients with day-to-day banking transactions and the use of self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
- Partner with branch team members to help clients achieve their financial goals.
- Perform branch operations, which may include managing the cash vault, ATM, or other cash devices while adhering to bank policies and procedures.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
