Part Time (30 Hours) Associate Banker, Washington and Cooley Branch, Colton, CA Bilingual Spanish Required

JPMorganChase • Colton, CA

2d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the brand and culture by creating welcoming, memorable experiences for clients and employees. You will provide attentive service, use banking solutions and financial technology, and help clients build lasting relationships with the branch. You will contribute to branch success by delivering exceptional client experiences, sharing product knowledge and solutions, and helping clients achieve their financial goals. This is a part-time, 30-hour position at the Washington and Cooley Branch in Colton, California, and requires reading and speaking both English and Spanish.

Employment is subject to Section 19 of the Federal Deposit Insurance Act. An offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Requirements

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand and assist them, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to read and speak both English and Spanish.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment by providing attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including self-service technology such as the Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening actively, asking thoughtful questions, showing empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED