Part Time (30 Hours) Associate Banker, West Highland Branch, San Bernardino, CA Bilingual Spanish Required
About The Position
As an Associate Banker at Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using current banking solutions and financial technology. You will help the branch succeed by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This is a part-time position for 30 hours at the West Highland Branch in San Bernardino, California. Reading and speaking both English and Spanish are required. The position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
Requirements
- Ability to put clients first and provide attentive, friendly service in a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively with a team to deliver seamless, caring service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Reading and speaking both English and Spanish.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients, greet them as they enter the branch, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions, including use of the Chase Mobile App, Chase.com, and ATMs.
- Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients’ financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching. Additional benefits and programs are based on eligibility.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
