Part Time (30 Hours) Associate Banker, Plaza D St Branch, San Bernardino, CA Bilingual Spanish Required

JPMorganChase • San Bernardino, CA

2d

About The Position

As an Associate Banker at Chase, you will represent the bank’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. You will contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This is a part-time role for 30 hours at the Plaza D St Branch in San Bernardino, California; reading and speaking both English and Spanish are required.

The position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Requirements

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to read and speak both English and Spanish.
• Ability to provide attentive, friendly service and create a welcoming environment.
• Ability to build trusted client relationships and demonstrate genuine care and concern.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and accurately, with attention to detail.
• Ability to work collaboratively with a team to deliver consistent, seamless service.
• Ability to learn products, services, and procedures quickly and accurately.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients as they enter the branch and create a welcoming environment through attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while following policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including the use of the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED