Assistant Manager-Remsen Ave Brooklyn, NY

StorageMart | MMS•New York, NY
•Onsite

About The Position

StorageMart is hiring an Assistant Store Manager to support daily operations, customer engagement, sales goals, and business growth. The role includes helping customers with rentals, account setup, payments, and general inquiries; maintaining account records, billing, and collections; and keeping the office and property clean and welcoming. The position may also involve supporting nearby store locations to maintain consistent company standards.

Requirements

  • Excellent communication and problem-solving skills.
  • Strong attention to detail and organizational abilities.
  • Comfort performing light maintenance and outdoor work.
  • Basic computer skills, including email, data entry, and account management.

Nice To Haves

  • Retail, sales, or customer service experience is preferred; training is provided.

Responsibilities

  • Support the Store Manager in daily operations, sales goals, and business growth.
  • Provide friendly and professional customer service in person, over the phone, and via email.
  • Open and close the office.
  • Perform light property maintenance and cleaning.
  • Assist customers with rentals, account setup, payments, and general inquiries.
  • Manage account records, billing, and collections.
  • Occasionally support nearby store locations to maintain consistent company standards.

Benefits

  • Company-supported retirement plan contributions.
  • Growth opportunities to learn the business and advance your career.
  • Recognition programs, including milestone awards, company events, and rewards through Bucketlist.
  • Supportive, family-owned team culture that values employee ideas and contributions.
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