Assistant Manager-Brooklyn, NY (Utica, Ave.)

Storage Mart • Brooklyn, NY

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About The Position

StorageMart is hiring an Assistant Manager to support daily operations, customer engagement, and store success at its Brooklyn, New York (Utica Avenue) location. The role involves assisting the Store Manager, helping meet sales goals and grow the business, and delivering friendly, professional service. The position also includes office opening and closing, light property maintenance and cleaning, helping customers with storage rentals and account matters, maintaining account records, billing and collections, and occasionally supporting nearby stores. Training is provided.

Requirements

• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Comfortable performing light maintenance and outdoor work.
• Basic computer skills, including email, data entry, and account management.

Nice To Haves

• Retail, sales, or customer service experience is preferred; training is provided.

Responsibilities

• Support the Store Manager with daily operations, sales goals, and business growth.
• Provide friendly and professional customer service in person, over the phone, and via email.
• Open and close the office.
• Perform light property maintenance and cleaning.
• Assist customers with rentals, account setup, payments, and general inquiries.
• Manage account records, billing, and collections.
• Occasionally support nearby store locations to maintain consistent company standards.

Benefits

• Company-supported retirement plan contributions.
• Growth opportunities to learn the business and advance your career.
• Recognition programs including milestone awards, company events, and rewards through Bucketlist.
• Supportive, family-owned team culture that values employee ideas and contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed