Assistant Store Manager - Hannaford Plaza, Utica, NY

DTLR, Inc. • Utica, NY

2d • $19 - $21 • Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role is responsible for store staff performance and helps ensure compliance with company policies, operational requirements, safety standards, and business standards. The position requires a flexible schedule that may include days, nights, weekends, and holidays, with a standard work week not to exceed 40 hours. The employee must be willing to work in multiple stores in the assigned district and travel by car, plane, or train.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
• Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive or confidential situations.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
• Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives precisely and consistently.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
• Reliable transportation.
• Willingness to travel by car, plane, or train.

Responsibilities

• Support overall quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to build commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
• Assist with expense management and develop strategies to help the store perform within budget.
• Help monitor and identify loss or inventory inconsistencies to support shrink goals at or below company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
• Assist with accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Benefits

• Bonus opportunity if guidelines or criteria are met.
• Company 401(k) plan available to all roles.
• Full-time roles are eligible for medical, dental, and vision coverage and company-paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed