Assistant Store Manager - Thruway Plaza, Cheektowaga, NY

DTLR, Inc.•Cheektowaga, NY

2d•$19 - $21•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role covers merchandising execution, expense and inventory management, team training and development, human resources activities, and excellent customer service. The position requires a flexible schedule that may include days, nights, weekends, and holidays, and a standard workweek of no more than 40 hours. The employee may need to work in multiple stores in the assigned district and travel by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English communication skills for working with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically, plan, and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Reliable transportation and willingness to travel by car, plane, or train.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

Support the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain team commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to help the store perform within budget.
Help monitor and identify loss or inventory inconsistencies and support shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Assist in completing accurate and regular merchandise inventory counts.
Perform other duties as assigned.