Sales Associate (Part-Time) - Thruway Plaza, Cheektowaga, NY

DTLR, Inc.•Cheektowaga, NY

About The Position

A part-time Sales Associate drives sales and builds customer relationships through excellent customer service and selling techniques. The role includes daily store functions such as product merchandising and sales, customer relations, and store maintenance. Customer service, sales, and teamwork are central to the position. The associate helps customers find appropriate merchandise, supports shipments and restocking, maintains visual standards and store organization, and follows company policies and training programs. The role also includes helping prevent theft and performing other duties as assigned.

Requirements

Previous retail or customer service work experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
Problem-solving, analytical, detail-orientation, flexibility, communication, and interpersonal skills to support customer service, inventory control, merchandise transport, and store maintenance.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.

Nice To Haves

Previous retail or customer service work experience.
High school diploma or equivalent.

Responsibilities

Use basic fashion and trend knowledge to meet customer needs by selling appropriate merchandise, maintaining DTLR standards, and building customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Provide customers with a positive, energetic, and outgoing impression, with an enthusiastic attitude toward the job and company.
Comply with company policies.
Participate in service training and product programs.
Follow visual standards, complete daily restocking, and maintain adequate size runs according to visual directions.
Assist in preventing employee and customer theft.
Help maintain a neat and orderly sales environment.
Help keep the store organized as directed by store management.
Perform other duties as assigned.