Part Time (30 hours) Associate Banker, Delano Branch, Delano, CA

JPMorganChase • Delano, CA

2d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by combining hospitality, friendly and attentive service, and banking technology. You contribute to branch success by delivering exceptional client experiences and building trusted relationships. You share product knowledge and solutions to help clients achieve their financial goals.

The position is part time for 30 hours at the Delano Branch in Delano, California. The role includes welcoming clients, assisting with account services and transactions, educating clients about digital and self-service banking, and supporting branch operations. Employment offers are contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries, under Section 19 of the Federal Deposit Insurance Act.

Requirements

• Ability to put clients first and exceed their expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, anticipate their needs, and understand how to help.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment by providing attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and technology-based self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with other branch team members to help clients achieve their financial goals.
• Perform branch operations, potentially including management of cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED