Part Time (30 Hours) Associate Banker, Hanford Branch, Hanford, CA

JPMorgan Chase & Co.•Hanford, CA
•$23 - $28•Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining hospitality, banking solutions, financial technology, and attentive service. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals. This is a part-time position for 30 hours at the Hanford Branch in Hanford, California.

Requirements

  • Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
  • Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to work collaboratively as part of a team to provide seamless, caring service.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Create a welcoming environment by greeting clients, providing friendly and attentive service, managing lobby traffic and the waiting queue with a tablet, and scheduling or canceling client meetings.
  • Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
  • Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions in partnership with branch team members.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation
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