Part Time (30 Hours) Associate Banker Jurupa Valley Branch, Riverside, CA

JPMorgan Chase & Co. • Jurupa Valley, CA

12h • $23 - $28 • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining attentive, welcoming service with banking solutions and financial technology. You contribute to branch success by creating exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This role is part-time, scheduled for 30 hours, at the Jurupa Valley Branch in Riverside, California.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate with a team to provide seamless, caring service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.
• Ability to read and speak both English and Spanish.

Responsibilities

• Welcome clients as they enter the branch, manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with everyday banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED