Part Time (30 Hours) Associate Banker, Carmel Rancho Branch, Carmel, CA

JPMorgan Chase & Co.•Carmel-by-the-Sea, CA

5h•$23 - $28•Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining attentive, welcoming service with modern banking solutions and financial technology. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients work toward their financial goals. The role includes welcoming clients, managing lobby flow, servicing accounts, opening new accounts, helping clients use digital and self-service banking options, and supporting branch operations. All work must comply with applicable bank policies, procedures, and regulatory requirements.

Requirements

Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
Ability to resolve client issues quickly and accurately, with attention to detail.
Ability to collaborate with a team to provide seamless, caring service.
Ability to learn products, services, and procedures quickly and accurately.
Client service experience or comparable experience.
High school diploma or GED equivalent.

Nice To Haves

Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.

Responsibilities

Welcome clients as they enter the branch and provide attentive, friendly service.
Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing relevant product knowledge and solutions.
Partner with other branch team members to help clients achieve their financial goals and provide seamless service.
Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.