Associate Banker II- Brick, NJ (40 hours)

TD Bank•Brick, NJ
•Onsite

About The Position

The Associate Banker II brings TD’s relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and basic consumer account opening and maintenance while building meaningful client relationships through accurate, confident, and clear service. It helps clients understand banking options, identifies needs and opportunities, connects clients with appropriate partners, and supports their financial goals while adhering to risk and regulatory standards. The position may serve as the first point of contact and hospitality ambassador for a financial center, managing client flow in person and by phone, responding to inquiries, resolving routine issues, and making referrals. It performs a broad range of client transactions and multi-step activities within established financial limits, applies standard procedures to straightforward problems, and escalates non-standard matters. The role also participates in proactive client outreach, including scheduling appointments, and supports compliant operations through accurate identity verification, data integrity, and required documentation. The position is based in Brick, New Jersey, and is listed for 40 hours. The stated pay range is $22.00–$27.75 USD. The schedule may include evenings, weekends, and holidays as scheduled. TD provides required training and onboarding and describes development conversations, learning resources, mentoring, and a competitive benefits plan.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Clear, concise, and consistent communication skills.
  • Demonstrated problem-solving skills and sound judgment in decision-making.
  • Ability to schedule and prioritize work, and to work independently within deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Manage client flow in person and by phone, serving as a first point of contact for inquiries, issue resolution, and referrals.
  • Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
  • Perform accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
  • Engage clients in needs-based conversations, identify opportunities, educate them about products, services, and digital capabilities, and connect them with appropriate specialists or partners.
  • Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
  • Balance client needs with policy adherence, sound judgment, and risk awareness to ensure compliant outcomes.
  • Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
  • Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive, collaborative team environment, share insights and best practices, and participate in performance and development activities.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training programs and onboarding
  • Online learning platform and mentoring programs
  • Variable compensation or incentive awards may be available, including cash and/or equity awards through an incentive plan
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