Associate Banker II - Stafford (40 hour)

TD • Manahawkin, NJ

2d • $22 - $28

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by serving as a trusted partner to clients. The role provides everyday banking services and supports consumer product needs, building relationships through accurate, confident, and clear interactions while adhering to risk and regulatory standards.

The role combines transactional service with needs-based engagement. It may serve as the first point of contact and hospitality ambassador at a bank location, directing client flow, handling transactions and basic consumer account opening and maintenance, identifying client needs, recommending appropriate solutions, and connecting clients with specialists. The position performs a broad range of client transactions and multi-step activities within established financial limits, resolves routine issues using standard procedures, and escalates non-standard issues as appropriate.

The position is based at the Manahawkin, New Jersey work location and is scheduled for 40 hours. The posted pay range is $22.00–$27.75 USD. Working hours may include evenings, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment.
• Demonstrated ability to schedule and prioritize work, and to work independently within deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone; serve as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Build trust through personalized, client-first interactions and strengthen ongoing client relationships.
• Perform accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
• Educate clients about banking products, services, and digital capabilities, identify needs and opportunities, recommend appropriate solutions, and connect clients with specialists.
• Engage in inbound and outbound acquisition efforts and proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Balance client needs with sound judgment, policy adherence, and risk awareness; escalate non-standard issues and risk indicators appropriately.
• Verify client identification and follow authentication, documentation, data integrity, AML, regulatory, and other compliance requirements.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, share insights and best practices, participate in performance and development activities, and collaborate with colleagues.
• Act in accordance with TD’s code of conduct and ethical standards, protecting clients, colleagues, and the Bank.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation and incentive awards, which may include cash and/or equity awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED