Associate Banker II - Orange (40 hour)

TD • Orange, NJ

1d • $24 - $31 • Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by supporting clients with everyday banking and consumer product needs. The role builds meaningful client relationships through accurate, confident, and clear service, helping clients understand their options and work toward their financial goals while following risk and regulatory standards.

The position combines transactional work with needs-based engagement. It may serve as the financial center’s first point of contact, guide in-person and phone client traffic, conduct routine banking transactions and basic consumer account opening and maintenance, identify client needs, and connect clients with appropriate specialists. The role also supports inbound and outbound client acquisition and relationship-deepening efforts, resolves routine issues, and escalates nonstandard concerns.

The position is based in Orange, New Jersey, and is listed for 40 hours. Scheduled hours may include evenings, weekends, and holidays. TD provides job-related training and onboarding. The stated pay range is $23.75–$31.00 USD.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, act as a first point of contact, respond to inquiries, resolve routine issues, and refer clients to appropriate partners.
• Deliver relationship-driven client service as a hospitality ambassador for the financial center.
• Create personalized interactions that build trust and strengthen ongoing client relationships.
• Educate clients on banking products, services, and digital capabilities, and connect them with specialists to support their needs and goals.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Perform accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
• Identify client needs and opportunities, recommend appropriate solutions, and initiate referrals to specialists and other partners.
• Use knowledge of banking products, services, insights, tools, and resources to evaluate and recommend client solutions.
• Balance client needs with sound judgment, policy adherence, and risk awareness.
• Maintain compliance with company guidelines, AML laws, and regulatory requirements; verify client identification and follow authentication, documentation, and data-integrity standards.
• Identify discrepancies, material changes, and risk indicators, and escalate them in accordance with policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, share insights and best practices, collaborate with colleagues, and participate in performance and development activities.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and mentoring programs.
• Reward and recognition programs.
• Potential eligibility for cash and/or equity incentive awards through an incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED