Associate Banker II - East Brunswick (20 hrs)

TD Bank • East Brunswick, NJ

6d • Onsite

About The Position

The Associate Banker II brings TD’s relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking and supports consumer product needs through accurate, confident, and clear service, helping clients understand their options and work toward their financial goals while adhering to risk and regulatory standards.

The position combines transactional excellence with needs-based client engagement. It may serve as the first point of contact and hospitality ambassador for a financial center, manage in-person and phone client flow, complete everyday transactions and basic consumer account opening and maintenance, and connect clients with appropriate partners or specialists. The role also uses knowledge of banking products, services, and digital capabilities to educate clients, identify needs, make referrals, and deepen relationships.

The Associate Banker II performs a broad range of client transactions and multi-step activities within established financial limits, addresses routine issues using standard procedures, and escalates non-standard matters. The role safeguards client relationships by following company policies, AML laws, and regulatory requirements, accurately verifying identification, maintaining data integrity, and applying sound judgment. It also completes required training, contributes to a collaborative team environment, and participates in performance and development activities.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as a first point of contact for inquiries, issue resolution, and referrals.
• Deliver a consistent, relationship-driven client experience as a hospitality ambassador for the financial center.
• Complete accurate and efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
• Build trust through personalized, client-first interactions and proactively identify client needs and opportunities.
• Educate clients on banking products, services, and digital capabilities, and connect them with specialists or other appropriate partners.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Balance client needs with policy adherence, risk awareness, and sound judgment to support compliant outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Address routine client problems using standard procedures and escalate non-standard issues internally.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
• Participate in performance and development activities and take accountability for outcomes.
• Act in accordance with TD’s code of conduct and ethical standards, protecting clients, colleagues, and the Bank.

Benefits

• Base salary and variable compensation or incentive awards, potentially including cash and/or equity awards through an incentive plan.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring programs, and an online learning platform.
• Reward and recognition programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED