About The Position

As an Associate Banker at Chase, you represent the brand and culture by combining friendly, attentive service with banking solutions and financial technology. You contribute to branch success by creating exceptional client experiences and building trusted relationships. You share product knowledge and solutions to help clients achieve their financial goals. This is a part-time, 30-hour position at the East Brunswick Branch in East Brunswick, New Jersey.

Requirements

  • Ability to put clients first and exceed their expectations by providing attentive, friendly service and creating a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
  • Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to collaborate as a team to deliver seamless, caring service and elevate the client experience.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Welcome clients and provide attentive, friendly service; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
  • Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
  • Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
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