Part Time Teller, Cranbury Rd., East Brunswick, NJ

Banco Santander•East Brunswick, NJ
•Onsite

About The Position

As a Teller at Santander, you assist customers with financial needs and process banking transactions while providing exceptional customer service. You help resolve customer concerns, minimize risk, defend against fraud, identify relevant product solutions, and escalate complex issues for timely resolution. The role may also involve supporting nearby branch locations based on business necessity.

Requirements

  • High school diploma, GED, or equivalent.
  • At least 6 months of cash-handling experience.
  • At least 6 months of demonstrated customer-service experience.
  • Excellent customer-service skills and a passion for helping others.
  • Ability to identify and escalate risk concerns to appropriate channels.
  • Ability to follow directions, policies, and procedures.
  • Effective listening and communication skills.
  • Comfort using digital tools and technology to enhance customer engagement.
  • Energetic, organized, and able to multitask in a fast-paced, changing environment.
  • Accuracy and attention to detail.
  • Computer proficiency and basic math skills.
  • Ability to work branch hours, which can include weekends and evenings.
  • Legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • Preferred experience with Microsoft Office products.

Responsibilities

  • Welcome customers, minimize wait times, and assist with banking needs.
  • Process deposits, withdrawals, and transfers.
  • Handle cash and maintain accurate cash drawer balances.
  • Follow bank policies and procedures, including compliance and risk-management protocols, to help prevent fraud.
  • Recognize opportunities to cross-sell bank products and deepen customer relationships.
  • Engage customers and use digital tools to explain self-service options.
  • Assist with custodianship, audits, and other operational tasks.
  • Maintain a clean and organized work area.
  • Support nearby branch locations when business needs require it.
  • Escalate customer concerns and risk issues through appropriate channels.

Benefits

  • Competitive rewards package
  • Benefits designed to support employees, their families, and well-being
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