Part Time Teller, Scotch Plains, NJ

Banco Santander•Scotch Plains, NJ
•Onsite

About The Position

Santander is seeking a part-time Teller in Scotch Plains, New Jersey. The Teller assists customers with financial needs and processes transactions while providing exceptional customer service. The role includes resolving concerns, minimizing risk, defending against fraud, referring product solutions, and escalating complex issues for timely resolution. The position may also support nearby branch locations based on business necessity.

Requirements

  • High school diploma or GED.
  • At least 6 months of cash-handling experience.
  • At least 6 months of demonstrated customer service experience.
  • Excellent customer service skills and a passion for helping others.
  • Ability to identify and escalate risk concerns through appropriate channels.
  • Ability to follow directions, policies, and procedures.
  • Effective listening and communication skills.
  • Comfort using digital tools and technology to enhance customer engagement.
  • Ability to stay energetic and organized and multitask in a fast-paced, changing environment.
  • Accuracy and attention to detail.
  • Computer proficiency and basic math skills.
  • Ability to work branch hours, which may include weekends and evenings.
  • Legally authorized to work in the United States on a full-time basis without employer sponsorship.

Nice To Haves

  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • Experience with Microsoft Office products.

Responsibilities

  • Welcome customers, minimize wait times, and assist with banking needs.
  • Process deposits, withdrawals, transfers, and other transactions.
  • Handle cash and maintain accurate cash drawer balances.
  • Follow bank policies and procedures, including compliance and risk management protocols, to help prevent fraud.
  • Identify opportunities to cross-sell bank products and deepen customer relationships.
  • Use digital tools to educate customers about self-service options.
  • Assist with custodianship, audits, and other operational tasks.
  • Maintain a clean and organized work area.
  • Support nearby branch locations when business needs require.

Benefits

  • A competitive rewards package.
  • Benefits designed to support employees, their families, and their well-being.
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