Part Time (30 Hours) Associate Banker, South St Branch, Morristown, NJ
About The Position
As an Associate Banker at Chase, you will represent the company’s brand and culture by delivering welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You will build trusted relationships with clients, share product knowledge and solutions, and help clients work toward their financial goals. The role includes greeting clients and managing lobby traffic, providing account servicing and opening accounts, helping clients with everyday transactions and digital self-service options, and performing branch operations. You must follow bank policies, procedures, and regulatory requirements while working collaboratively with branch colleagues.
Requirements
- Ability to put clients first and exceed their expectations through attentive, friendly service.
- Ability to build trusted relationships and demonstrate genuine care and concern for clients.
- Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively as a team to provide a consistent client experience.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Greet clients and create a welcoming branch environment by providing friendly, attentive service.
- Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
- Provide account servicing and maintenance and open new accounts in compliance with applicable policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Listen to clients, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions to help them achieve financial goals.
- Partner with branch team members to provide seamless client service.
- Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
