Part Time (30 Hours) Associate Banker, Westport Main St Branch, Westport, CT

JPMorgan Chase & Co.•Westport, CT
•$25 - $30•Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You build trusted client relationships, share product knowledge and solutions, and help clients work toward their financial goals. This is a part-time role listed as 30 hours at the Westport Main St Branch in Westport, Connecticut.

Requirements

  • Ability to put clients first, exceed expectations, and create a welcoming environment through attentive and friendly service.
  • Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
  • Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate what they may need.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to work collaboratively with a team to deliver seamless, caring service.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Welcome clients as they enter the branch, provide friendly and attentive service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
  • Provide account servicing and maintenance and open new accounts while following applicable policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with everyday banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
  • Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing relevant product knowledge and solutions in partnership with branch colleagues.
  • Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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