Associate Banker II - East Brunswick (20 hrs)

TD•East Brunswick, NJ

7d•$22 - $28•Onsite

About The Position

The Associate Banker II delivers a human, relationship-driven banking experience by providing everyday banking services and supporting consumer product needs. The role builds client relationships through accurate transactions, needs-based conversations, education about banking options, and referrals to appropriate partners, while adhering to risk, regulatory, and compliance standards. The Associate Banker may serve as the first point of contact and hospitality ambassador for the financial center, managing in-person and phone client flow and handling routine inquiries and issues. The role performs a broad range of client transactions and multi-step activities within established financial limits, identifies client needs and potential risks, and escalates non-standard matters as appropriate.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
Demonstrated problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals.
Deliver a consistent, relationship-driven client experience as a hospitality ambassador for the financial center.
Build trust through personalized, client-first interactions and strengthen ongoing client relationships.
Complete everyday banking transactions and basic consumer account opening and maintenance accurately and efficiently.
Educate clients about banking products, services, and digital capabilities, and connect them with specialists as needed.
Identify client needs and opportunities, initiate appropriate referrals, and support client financial goals through proactive engagement.
Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Perform a broad range of client transactions and multi-step activities within established financial limits.
Use sound judgment, policy adherence, and risk awareness to support compliant client outcomes.
Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, participate in performance and development activities, and share insights and best practices.
Collaborate with team members, embrace different perspectives, and contribute to team and organizational success.