Associate Banker II - Brigantine (20 hour)

TD•Brigantine, NJ
•$22 - $28•Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by providing everyday banking services and supporting consumer product needs. The role builds meaningful client relationships through accurate transactions, needs-based conversations, education about banking options, and referrals to appropriate partners, while consistently following risk and regulatory standards. The position may serve as the financial center’s first point of contact and hospitality ambassador, managing in-person and phone client flow and providing a high-touch experience. It performs a broad range of client transactions and multi-step activities within established financial limits, supports consumer account opening and maintenance, and helps clients identify solutions that support their financial goals. The role also participates in client acquisition and relationship-deepening efforts, identifies and escalates issues or risk indicators, and works collaboratively with colleagues.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work scheduled operating hours, including evenings, weekends, and holidays.
  • Ability to complete required job-related training upon hire.
  • Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
  • Demonstrated problem-solving skills and sound judgment in decision-making.
  • Ability to schedule and prioritize work, work independently, and meet deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Manage client flow in person and by phone, serve as a first point of contact for inquiries and issue resolution, and refer clients to appropriate partners.
  • Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
  • Build trust and strengthen client relationships through personalized, client-first interactions.
  • Educate clients on banking products, services, and digital capabilities, and connect them with specialists as needed.
  • Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
  • Perform accurate, efficient everyday banking transactions and basic consumer account opening and maintenance within established financial limits.
  • Identify client needs and opportunities, recommend appropriate solutions, and make referrals to partners and specialists.
  • Engage in inbound and outbound acquisition efforts to deepen client relationships.
  • Balance client needs with sound judgment, policy adherence, and risk awareness.
  • Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
  • Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive team environment, share insights and best practices, collaborate with colleagues, and participate in performance and development activities.

Benefits

  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
  • Banking benefits and discounts.
  • Career development, training, mentoring, and an online learning platform.
  • Reward and recognition programs.
  • Base salary and variable compensation or incentive awards, potentially including cash and/or equity awards through an incentive plan.
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