Associate Banker I - Hammonton (20 hour)

TD•Hammonton, NJ
•$22 - $27•Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking accurately and confidently, helps clients feel informed and supported, and assists them in pursuing their financial goals while upholding risk and regulatory standards. As the first point of contact at the financial center, the Associate Banker manages in-person and phone client flow, delivers a high-touch experience, handles a broad range of transactions, and identifies client needs and opportunities. The role educates clients about banking products and digital services, recommends solutions, and refers clients to appropriate partners or specialists. It also requires sound judgment, compliance with policies and regulations, and escalation of non-standard issues or potential risks. This is a 20-hour-per-week position located in Hammonton, New Jersey. TD provides job-related training and onboarding, development conversations, access to an online learning platform and mentoring programs, and a competitive benefits plan.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work scheduled operating hours, including evenings, weekends, and holidays.
  • Ability to complete required job-related training upon hire.
  • Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, with the ability to be concise, clear, and consistent.
  • Demonstrated problem-solving skills and sound judgment in decision-making.
  • Ability to schedule and prioritize work.
  • Ability to work independently and meet deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary License.

Responsibilities

  • Serve as the first point of contact and hospitality ambassador for the financial center, managing client flow in person and by phone.
  • Deliver consistent, personalized, relationship-driven client experiences and establish trust.
  • Complete accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
  • Identify client needs and opportunities, educate clients on relevant banking products, services, and digital capabilities, and refer them to appropriate partners or specialists.
  • Resolve routine client inquiries and problems, escalating non-standard issues as appropriate.
  • Balance client needs with policy adherence, sound judgment, and risk awareness.
  • Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
  • Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
  • Participate in performance and development activities and model curiosity, accountability, and respect for different perspectives.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training and onboarding
  • Access to an online learning platform and mentoring programs
  • Base salary and variable compensation or incentive awards, with eligibility for cash and/or equity awards generally through participation in an incentive plan
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