Associate Banker I - Newark/Market St (40 hour)

TD Bank • Newark, NJ

4d • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking with accuracy, confidence, and clarity, helping clients feel informed and supported as they work toward their financial goals while maintaining strong risk and regulatory standards.

As the financial center’s hospitality ambassador and a first point of contact, the Associate Banker manages client flow and inquiries, performs a broad range of transactions and multi-step activities within established financial limits, and identifies client needs and opportunities. The role educates clients about banking products, services, and self-service and digital solutions, recommends appropriate options, and connects clients with partners or specialists when needed. It also applies sound judgment, follows policies and compliance requirements, and escalates non-standard issues and risk indicators appropriately.

The position contributes to a collaborative, inclusive team environment, completes required training, and participates in performance and development activities. Work is at the Newark, New Jersey financial center and requires availability during operating hours, including evenings, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and ability to schedule and prioritize work.
• Ability to work independently and within deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Serve as the first point of contact for clients and manage in-person and phone traffic flow, inquiries, issue resolution, and referrals.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Perform accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and recommend solutions or connect clients with appropriate partners and specialists.
• Balance client needs with sound judgment, policy adherence, and risk awareness to ensure responsible, compliant outcomes.
• Verify client identification and follow AML, authentication, documentation, and data-integrity requirements.
• Identify discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.

Benefits

• Base salary and variable compensation or incentive awards, potentially including cash and/or equity awards through an incentive plan.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring programs, and online learning access.
• Reward and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED