Associate Banker I- Berlin, NJ (20 hours)

TD • Berlin, NJ

3d • $22 - $27 • Onsite

About The Position

The Associate Banker I delivers TD’s relationship-driven banking experience by serving as a trusted guide for clients. The role provides accurate, clear everyday banking services and helps clients feel informed and supported as they work toward their financial goals, while upholding risk and regulatory standards.

As a first point of contact and hospitality ambassador for the financial center, the Associate Banker manages client flow, handles a broad range of transactions and multi-step activities within established limits, and identifies client needs and opportunities. The role educates clients about appropriate banking products, services, and self-service solutions, recommends or refers them to suitable partners, and addresses routine issues while escalating non-standard matters.

The position also requires compliance with operational procedures, AML laws, identification verification, authentication and documentation standards, and TD’s code of conduct. The Associate Banker completes required training, collaborates with the team, and contributes to a positive and inclusive work environment. The posted schedule is 20 hours, with work during operating hours that may include evenings, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary License.

Responsibilities

• Serve as the first point of contact for clients and manage in-person and phone client flow, inquiries, issue resolution, and referrals.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Create personalized interactions that establish trust and strengthen client relationships.
• Complete everyday banking transactions and multi-step activities accurately and efficiently within established financial limits.
• Identify client needs and opportunities, educate clients on banking products, services, and digital capabilities, recommend appropriate solutions, and connect clients with specialists or partners as needed.
• Balance client needs with policy adherence, sound judgment, and risk awareness.
• Comply with operational guidelines, AML laws, regulatory requirements, identification verification, data integrity, authentication, and documentation standards.
• Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
• Act in accordance with TD’s code of conduct and ethical standards, protecting clients, colleagues, and the Bank.
• Complete required training and continuously strengthen risk and compliance knowledge.
• Participate in team and performance development activities, share insights and best practices, and collaborate to support team and organizational success.
• Contribute to an inclusive and positive work environment by embracing different perspectives and experiences.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, potentially including cash and/or equity awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED