Associate Banker I (20 Hours Weekly) - Tenafly

TD • Tenafly, NJ

1d • $23 - $30 • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking accurately and confidently, helps clients feel informed and supported as they pursue financial goals, and upholds strong risk and regulatory standards. As a first point of contact and hospitality ambassador for the financial center, the Associate Banker manages client flow, handles transactions, identifies client needs, and refers clients to appropriate partners or specialists. The position also educates clients about banking products, services, and digital capabilities while ensuring compliant, responsible outcomes.

The role handles routine client requests and multi-step transactions within established financial limits, resolves straightforward issues using standard procedures, and escalates non-standard issues. The Associate Banker completes required training, strengthens risk and compliance knowledge, and collaborates with colleagues to support the team and organization.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver a consistent, relationship-driven client experience as a hospitality ambassador for the financial center.
• Create personalized interactions that establish trust and strengthen client relationships.
• Perform accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients about appropriate banking products, services, and digital capabilities, and refer them to partners or specialists as needed.
• Balance client needs with sound judgment, policy adherence, and risk awareness.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
• Identify potential discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
• Complete required training and continuously strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, and share insights and best practices.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring programs, and access to an online learning platform.
• Reward and recognition programs.
• Base salary and variable compensation or incentive awards, subject to plan eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED