Associate Banker I (20 Hours Weekly) - Pequannock

TD•Pequannock Township, NJ

1d•$23 - $30•Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking accurately and clearly, helps clients feel informed and supported, and assists them in pursuing their financial goals while upholding risk and regulatory standards. As a first point of contact and hospitality ambassador at the financial center, the Associate Banker manages client flow, performs transactions, identifies client needs, and connects clients with appropriate products, services, and partners. The position handles routine issues using established procedures and escalates non-standard issues as needed. The role is scheduled for 20 hours weekly. The listed pay range is $23.25–$29.75 USD. TD describes its total rewards as including base salary and potentially variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. Training and onboarding are provided.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
Demonstrated problem-solving skills and sound judgment.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage in-person and phone client flow and serve as the first point of contact for client inquiries, issue resolution, and referrals.
Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
Create personalized interactions that establish trust and strengthen client relationships.
Perform accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and refer them to appropriate partners or specialists.
Use knowledge, insights, tools, and resources to recommend suitable client solutions, including self-service options.
Balance client needs with sound judgment, policy adherence, and risk awareness.
Safeguard client relationships by verifying identification, maintaining data integrity, and following authentication, documentation, AML, and regulatory requirements.
Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, share insights and best practices, participate in performance and development activities, and collaborate with team members.