Associate Banker I - Piscataway (20 hours)

TD Bank•Piscataway, NJ

2d•Onsite

About The Position

The Associate Banker I plays a vital role in delivering TD’s human, relationship-driven banking experience. As a trusted guide and hospitality ambassador for the bank location, this role welcomes clients, manages traffic flow, delivers accurate everyday banking services, and helps clients feel informed and supported as they work toward their financial goals. The position upholds TD’s risk and regulatory standards while identifying client needs, educating clients about appropriate products and self-service options, and referring them to relevant partners or specialists. The role performs a broad range of client transactions and multi-step activities within established financial limits. It handles routine client questions and straightforward problems using standard procedures, escalating non-standard issues as needed. The Associate Banker I also supports operational compliance, protects client relationships and information, completes required training, and contributes to a collaborative and positive team environment. This position is listed for 20 hours in Piscataway, New Jersey. Pay is $21.50–$26.75 USD per hour. The role requires availability during operating hours, including evenings, weekends, and holidays as scheduled.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated effective problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage client flow in person and by phone, serve as the first point of contact for inquiries and issue resolution, and refer clients to appropriate partners.
Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
Build trust through personalized, client-first interactions and strengthen ongoing client relationships.
Complete everyday banking transactions and multi-step activities accurately and efficiently within established financial limits.
Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and connect them with specialists as appropriate.
Balance client needs with sound judgment, policy adherence, and risk awareness to produce compliant outcomes.
Verify client identification and follow AML, authentication, documentation, and data-integrity requirements.
Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Participate as a team member, contribute to a positive work environment, and share insights, lessons learned, and best practices.
Take accountability for performance and development, collaborate with team members, and foster a growth mindset by seeking different perspectives.