Associate Banker I- Mullica Hill, NJ (20 hours)

TD•Mullica Hill, NJ
•$22 - $27•Onsite

About The Position

The Associate Banker I brings TD’s human, relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers everyday banking accurately and confidently, helps clients understand their options and financial goals, and upholds TD’s risk and regulatory standards. As the financial center’s hospitality ambassador and first point of contact, the Associate Banker manages client flow, handles a broad range of routine transactions, educates clients about products and self-service solutions, and connects them with appropriate partners. The position also requires sound judgment, compliance with established procedures, and appropriate escalation of non-standard issues and potential risks. This is a 20-hour position in Mullica Hill, New Jersey. The posted pay range is $21.50–$26.75 USD. TD provides training and onboarding, development conversations, access to an online learning platform and mentoring programs, and a competitive benefits plan.

Requirements

  • High school diploma or GED.
  • One year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
  • Ability to complete required job-related training upon hire.
  • Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, with the ability to be concise, clear, and consistent.
  • Demonstrated problem-solving skills and sound judgment in decision-making.
  • Ability to schedule and prioritize work, and to work independently within deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals.
  • Deliver accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
  • Create consistent, personalized, relationship-driven client experiences aligned with TD’s service strategy.
  • Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and connect them with appropriate partners or specialists.
  • Use available insights, tools, and resources to recommend suitable client solutions and support clients’ financial goals.
  • Assess routine client problems using standard procedures and escalate non-standard issues appropriately.
  • Follow operational guidelines and regulatory requirements, including AML requirements, client identification verification, authentication, documentation, and data-integrity standards.
  • Identify discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to team success, share insights and best practices, and participate in performance and development activities.

Benefits

  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
  • Banking benefits and discounts.
  • Career development, training, mentoring, and recognition programs.
  • Base salary and variable compensation or incentive awards, subject to eligibility.
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