Associate Banker I- Mullica Hill, NJ (20 hours)

TD Bank • Mullica Hill, NJ

6d • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers accurate, confident everyday banking while helping clients feel informed, supported, and empowered to achieve their financial goals, in accordance with risk and regulatory standards.

As the first point of contact at a bank location, the Associate Banker manages client flow and provides a high-touch, relationship-driven experience. The role performs everyday banking transactions, identifies client needs and opportunities, explains appropriate products and self-service options, and refers clients to relevant partners. It also handles routine client issues, escalates non-standard matters, and follows operational, authentication, documentation, anti-money-laundering, and other compliance requirements.

The role is listed for 20 hours. The posted pay range is $21.50–$26.75 USD. TD describes its Total Rewards package as including base salary and variable compensation or incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition. Training and onboarding are provided, along with access to career and development conversations, an online learning platform, and mentoring programs.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Serve as the first point of contact for clients and manage in-person and phone client flow.
• Deliver accurate and efficient everyday banking transactions and other client activities within established financial limits.
• Create personalized, relationship-driven client interactions that build trust and strengthen client relationships.
• Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and refer them to appropriate partners or specialists.
• Address routine client inquiries and issues; assess straightforward problems using standard procedures and escalate non-standard issues appropriately.
• Follow company guidelines, policies, AML laws, and regulatory requirements; verify client identification and maintain accurate data, authentication, and documentation.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to the team and a positive work environment, share insights and best practices, and participate in performance and development activities.
• Model TD’s ethical standards, curiosity, collaboration, and respect for different perspectives.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training and onboarding
• Online learning platform and mentoring programs
• Variable compensation or incentive awards, including potential eligibility for cash and/or equity incentive awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED