Associate Auction Coordinator - Beckley, WV (Part Time Opportunity)

Auction.com • MacArthur, WV

7d • Onsite

About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held at courthouse steps. The role involves conducting, co-hosting, and participating in auctions; interacting with bidders; completing the tasks and processes needed for successful auctions; and helping customers understand how to participate. The position serves the Beckley, West Virginia territory, with travel of up to two hours to courthouse auctions in surrounding areas as needed. A rental car is provided for travel outside the primary territory.

The Area/State Manager assigns daily auctions according to scheduling needs, so the schedule must be flexible and adaptable. Auctions take place Monday through Friday between 8:00 a.m. and 6:00 p.m. Each auction day typically involves 3–4 hours of work. The role averages 8–12 hours per week, though hours fluctuate and are not guaranteed. Required in-person and Zoom training sessions, team calls, and other learning resources are also part of the position.

The coordinator welcomes guests, collects and accurately enters sensitive customer information, ensures pre-auction requirements are met, and provides customer service to attendees. The role also includes maintaining equipment and materials, handling customer receipts and funds including cash, completing event reports, and communicating professionally with customers and on-site personnel. The position requires working independently and collaboratively in a fast-paced outdoor auction environment.

Requirements

• High school diploma or equivalent.
• Enjoys customer service and interacting with and helping people.
• Tech-savvy with strong technical troubleshooting skills.
• Proficient in Microsoft Office.
• Excellent listening, verbal, and written communication skills.
• Adaptable and able to quickly grasp new concepts.
• Able to manage several assignments and perform effectively in dynamic environments.
• Able to think quickly and work independently while maintaining a team mindset.
• Comfortable leading and interacting with a crowd.
• Patient, clear, and concise when communicating with customers.
• Open to feedback and coaching.
• Able to lift up to 50 pounds when needed.
• Able to stand for long periods and work outdoors in all weather conditions.
• Able to regularly travel up to two hours to event locations in a personal vehicle.

Nice To Haves

• Prior auction experience.

Responsibilities

• Conduct, co-host, or otherwise participate in live auctions and interact with bidders.
• Welcome guests and collect customer information to ensure pre-auction requirements are met.
• Learn and share information about Auction.com programs, initiatives, and customer resources.
• Accurately collect and enter sensitive buyer and seller information using proprietary software.
• Provide customer service to attendees in a fast-paced auction environment.
• Maintain professional relationships and communication with customers and on-site personnel, including deputies, government employees, and attorneys.
• Maintain equipment and materials.
• Complete customer receipts and handle funds, including cash.
• Complete event reports.
• Attend and contribute to scheduled training sessions and team calls.
• Complete assigned tasks with quality, efficiency, and attention to detail.

Benefits

• Competitive pay.
• Professional experience for a resume.
• Regular training opportunities for professional growth and development.
• Employee recognition program.
• Employee referral program.
• Eligibility to participate in the Auction.com 401(k) program.
• Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
• Rental car provided for travel outside the primary territory.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED