About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The coordinator welcomes and assists bidders, conducts or co-hosts auctions, collects customer information, and completes the tasks and processes required for successful events. The role includes educating customers about auction participation, Auction.com programs, and available resources, while providing customer service in a fast-paced environment. The territory is Beckley, West Virginia, with travel of up to two hours to courthouse auctions in surrounding areas as needed. A rental car is provided for travel outside the primary territory. Area or State managers assign daily auctions according to scheduling needs. Auctions take place Monday through Friday between 8:00 a.m. and 6:00 p.m.; each auction day typically involves three to four hours of work. The position averages 8–12 hours per week, with fluctuating, non-guaranteed hours. Required training, team calls, and other development resources are provided, with opportunities to earn additional compensation. This part-time position requires accurate handling of sensitive buyer and seller information, comfort handling funds including cash, and the ability to work independently while maintaining a team mindset. The coordinator must be able to stand for extended periods, work outdoors in all weather conditions, and lift up to 50 pounds when needed.

Requirements

  • High school diploma or equivalent.
  • Enjoys customer service and interacting with and helping people.
  • Tech-savvy, with strong technical troubleshooting skills.
  • Proficient in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptable and able to quickly grasp new concepts.
  • Able to manage multiple assignments and perform effectively in a dynamic environment.
  • Able to think quickly, work independently and as part of a team, and maintain a team mindset.
  • Comfortable leading and interacting with a crowd.
  • Patient and clear and concise when communicating with customers.
  • Open to feedback and coaching.
  • Able to handle sensitive customer information accurately and handle funds, including cash.
  • Able to lift up to 50 pounds when needed and stand for long periods outdoors in all weather conditions.
  • Able to travel regularly for up to two hours to event locations in a personal vehicle.

Nice To Haves

  • Prior auction experience.

Responsibilities

  • Welcome guests and collect customer information to confirm pre-auction requirements are met.
  • Conduct, co-host, or otherwise participate in live auctions and assist attendees throughout events.
  • Learn and share information about Auction.com programs, initiatives, customer resources, and auction participation.
  • Collect sensitive customer information using proprietary software with 100% data-input accuracy.
  • Provide customer service and multitask in a fast-paced auction environment.
  • Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
  • Maintain equipment and materials.
  • Complete customer receipts and event reports, including handling funds such as cash.
  • Communicate and network professionally.
  • Attend and contribute to scheduled training sessions and team calls.
  • Complete assigned tasks with quality, efficiency, and attention to detail; maintain reliable attendance.
  • Travel to auction and event locations in the territory as assigned.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Unique working environment with no office.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401k program.
  • Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
  • Opportunities to earn additional compensation through training and related resources.
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