Associate Administrator - Service Contracts

Wesco • Maryland Heights, MO

38d • $23 - $29

About The Position

The Associate Administrator - Service Contracts supports management of vendor relationships and service contracts for critical infrastructure maintenance. The role oversees the request for proposal process, drafts agreements, maintains accurate contract records, and ensures compliance with internal systems and client requirements. It also manages vendor onboarding and documentation, monitors contract performance through scorecards and reporting tools, and collaborates with internal teams to support timely service delivery and budget alignment.

Requirements

• High school degree or equivalent required.
• Minimum of 1–3 years of related experience, preferably in contract administration.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Demonstrated negotiation skills.
• Attention to detail.
• Excellent organization and multitasking skills.
• Ability to develop collaborative working relationships.

Nice To Haves

• Bachelor’s degree in Business Administration or another related degree.
• CMMS software experience.
• Familiarity with a contract management system.

Responsibilities

• Understand critical infrastructure preventative maintenance scopes of work.
• Conduct the RFP process under manager supervision, including creating bid forms, sending requests for proposals to vendors, tracking progress, reviewing proposals for accuracy, and comparing proposals across vendors.
• Create service contracts from standard templates and enter them into the internal work management system.
• Enter contract pricing in the company vendor catalog for purchase order generation.
• Manage service requests for contract changes and execute amendments.
• Respond to vendor issues raised by internal groups or customers.
• Update emergency escalation lists for the AOC to use for vendor dispatching.
• Conduct vendor onboarding calls to review internal processes and customer-specific expectations.
• Create and manage companies in the internal work management system.
• Complete vendor scorecards to grade vendor performance.
• Assist the AOC and other groups with sourcing vendors for non-standard preventative maintenance quotes.
• Ensure vendors’ Certificates of Insurance (COIs) are filed and meet contract requirements.
• Ensure vendors’ W9s are filed.
• Coordinate with the critical infrastructure team to ensure efficient vendor handoffs and timely deliverables.
• Address vendor questions related to contract language, service level agreements (SLAs), and scopes of work.
• Use internal reporting tools to manage contract renewal dates and COI expirations.
• Use work spend and work order trend reports to track progress toward budget.
• Update and review the vendor catalog to ensure contracts, scopes of work, and assets are compliant.

Benefits

• Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED