Associate Account Manager

C&S Wholesale Grocers • Rancho Cordova, CA

15d • Remote

About The Position

The Associate Account Manager supports the broader Sales Team by helping deploy company-wide resources to provide comprehensive service and solutions to the account portfolio. Working in partnership with Account Managers, this role identifies and escalates internal and external opportunities to improve day-to-day customer service and the overall customer experience. The position is full-time and remote, based in the Central California territory, ideally near San Luis Obispo. The territory includes the Central Valley and Central Coast, with travel throughout the territory approximately four days per week and the ability to travel about 60% of the time, including occasional overnight stays. The role includes frequent visits to customer and retail store locations.

Requirements

• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Ability to travel approximately 60% of the time, including regular travel to customer and retail store locations and occasional overnight stays as needed.
• Ability to work effectively in a field-based environment with frequent customer and store visits.
• High school diploma in General Studies.

Nice To Haves

• 2–5 years of retail grocery or wholesale grocery operations experience.

Responsibilities

• Assist Account Managers with maintaining relationships for assigned accounts and establishing and building strong client relationships.
• Identify target opportunities within the organization-wide strategy and propose solutions to leadership.
• Follow training content and transfer knowledge about newly developed and enhanced processes to fellow team members.
• Participate in special projects and programs as needed, including information technology projects involving scope, specifications, and integration testing for customers and internal enhancements.
• Work closely with Customer Service Representatives to troubleshoot and resolve issues within assigned accounts.
• Travel frequently to customer and retail store locations throughout the assigned territory.

Benefits

• Benefits available from day one, including medical, dental, vision, and more.
• Company-matched 401(k).
• PTO and holiday pay.
• Career progression opportunities.
• Tuition reimbursement.
• Employee Health & Wellness program.
• Employee discounts and purchasing programs.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED