Associate, Account Management
About The Position
Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics. For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies. Want to accelerate your career in a high-accountability, commercial role? If you’re commercially driven, motivated by measurable impact, and ready to raise the bar, our Account Management Associate role at Third Bridge could be your next big move. This is not a passive support role—we’re offering real responsibility from day one. You will manage and grow relationships with some of the most sophisticated Credit investors in the US market. As you own activation, engagement, and pipeline momentum, you'll gain unparalleled exposure to how Credit funds actually deploy capital and generate alpha.
Requirements
- Experience in a client-facing, quota-bearing, or commercially accountable role with a track record of hitting performance targets in a structured environment.
- Intellectually curious, highly organized, and strong verbal communicator who operates with urgency and is ready to step up and drive growth.
Nice To Haves
- Commercially driven and motivated by measurable outcomes in a fast-paced environment.
- Confidence to lead client calls, ask probing commercial questions, and engage directly with Associates, VPs, and investment professionals.
- Naturally curious about credit markets, investment strategies, and how emerging tech and AI tools are reshaping investment research workflows.
- Resilient and persistent, energized by high standards and a demonstrated history of hitting performance targets.
- Highly organized, comfortable working with dashboards and CRM systems, and possess strong follow-through and personal accountability.
Responsibilities
- Own activation and engagement KPIs, executing structured outreach cadences to increase transcript usage and expert call volume.
- Proactively uncover opportunities by identifying new expert call alignment to client mandates, and converting trial users into recurring, active users.
- Cultivate robust client relationships through regular strategic meetings and ongoing touchpoints, including traveling quarterly for in-person client visits and business reviews.
- Monitor account health metrics, keeping a close eye on activation, call activity, renewal risk, and revenue contribution.
- Deliver strategic value by preparing targeted expert and transcript recommendations tied to client strategy and market developments.
- Collaborate daily with Account Managers and Project Managers to execute account growth plans while maintaining disciplined CRM hygiene and activity reporting.
Benefits
- Comprehensive benefits including health, dental, vision, 401K matching, and more.
- 15+ vacation days, flex days, and work from anywhere for one month per year.
- Social events, professional development, and a dynamic, supportive team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
