Assistant to Property Manager

Tropicana Building II•El Paso, TX
•$0 - $15•Onsite

About The Position

The Assistant to Property Manager is responsible for assisting the Property Manager at the property to which they are assigned and is accountable to the On-Site Property Manager for all day-to-day property operations. In addition, Assistant to property managers are trained in other areas, in order to fully support the Property Manager such as: Compliance – There are three components to compliance: Income qualifying, compliance with the physical standards of the property, and social service aspect for each property. Supportive Services – Along with the compliance aspect of ensuring the family moving in is considered low income by TDHCA’s definition Tropicana Properties also must provide several supportive on-site services as defined in the properties Land Use Restrictive Agreement or LURA. Administrative Requirements – Duties of an on-site property manager include the ordering of supplies, parts, and the submittal of any vacancies, move outs, and timesheets of the maintenance assigned to the property. Leasing – This single most important aspect of any property management is leasing. You will be supporting their role by providing great customer service and by keeping the appearance of the property like new. Therefore, repairs to the exterior are important as well as holding the tenants responsible for their mess. On-sites will also be asked to assist the leasing agents in gathering documentation to assist in qualifying these potential tenants. You will be assisting the leasing team by keeping up with your vacancies, make readies, and renewals in a timely manner.

Requirements

  • At least 1 year of Customer Service experience.
  • High School Diploma.
  • Intermediate knowledge of Microsoft Office products (Word, Excel).
  • Valid TX Driver's License.
  • Ability to pass a criminal background check and drug test.
  • Bilingual in English/Spanish.

Nice To Haves

  • No Experience necessary in Apartment Property Management

Responsibilities

  • Assist the Property Manager with day-to-day property operations.
  • Manage compliance aspects including income qualifying, physical property standards, and social services.
  • Provide supportive on-site services as defined in the property's Land Use Restrictive Agreement (LURA).
  • Order supplies and parts.
  • Submit information on vacancies, move-outs, and maintenance timesheets.
  • Support leasing efforts by providing great customer service and maintaining property appearance.
  • Hold tenants responsible for property cleanliness.
  • Assist leasing agents in gathering documentation for tenant qualification.
  • Manage vacancies, make-readies, and renewals in a timely manner.

Benefits

  • Eligible for a fast track in upward movement to become Onsite Property Manager.
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